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Excited to work on a project for a key Belgian player in the energy landscape? The Belgian and European energy landscape is in full swing. Did you know that the organization plays a crucial role in this? As part of a European transmission system operator, the organization ensures the reliability and sustainability of the electricity supply in our country.

Side-by-side with other Contingent Workers and staff, you will play a part in building a sustainable, green and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint. Only together can we make the biggest impact possible! We believe in the power of diversity: we are convinced that an inclusive and diverse work environment leads to more innovation, creativity and better results.

Service description:

The server team is looking for a Senior IT Infrastructure Requirements & Solution Analyst. This role is focused on the early analysis of complex IT Infrastructure requests that span several server-related infrastructure domains: understanding the real need behind each request, gathering the relevant facts, clarifying assumptions, identifying missing information, and assessing possible solution directions before implementation decisions are made. The scope covers servers and application deployment on servers, including the integration of the on-premise part where relevant.

It is not a cloud-only role and does not cover end-user devices or network topics. Individual teams can continue to handle requests that clearly belong to their own domain, but when a request involves several teams such as Ops Windows, Ops Linux, IAM, Application Management and Deployment, or DBAs, or when it is too complex for a rapid analysis, this role becomes the dedicated analyst to structure and mature the request. The person should have a broad and mature understanding of IT Infrastructure, but the role is not intended as a hands-on engineering or operational implementation position.

Service Description

• Will act as the senior analyst for complex IT Infrastructure resource and service requests that span several server-related infrastructure domains and cannot be fully assessed within a single team or through a rapid first analysis.
• Will complement, not replace, the domain teams: requests that clearly belong to Ops Windows, Ops Linux, IAM, Application Management and Deployment, or DBAs remain with that team, while requests involving several of these teams are taken up by this role for deeper requirement analysis and fact finding.
• Will identify the real underlying need behind incoming requests and translate incomplete or unclear input into structured, understandable and assessable infrastructure requirements.
• Will challenge assumptions, ask the right questions, identify missing information, and document constraints, dependencies, risks and possible impacts.
• Will discuss technical possibilities with the relevant IT Infrastructure subject matter experts across the in-scope domains, including Ops Windows, Ops Linux, IAM, Application Management and Deployment, and DBAs.
• Will assess whether requests fit existing IT standards and identify where standards are unclear, incomplete or not yet documented.
• Will prepare clear and well-founded request files for review and approval by the relevant decision board, including needs, possible options, constraints, risks, cost and operational impact.
• Will assist IT Infrastructure and Operations with architectural input and decision preparation where required.
• Approximately 20% of the role may involve infrastructure and server architecture activities, but the main focus remains requirement analysis, solution shaping and preparation of decisions.

Requirements:

• Computer science degree, training as a specialist for system integration, or comparable experience.
• Proven senior experience in IT Infrastructure, preferably in complex enterprise environments with at least 500 employees.
• Broad understanding of server-related IT Infrastructure domains such as Windows Server, Linux Red Hat, Active Directory, ADFS, modern authentication methods, databases, storage, virtualization, application management and deployment, data exchange platforms, RDP solutions, containerized solutions, security principles and on-premise/cloud integration where relevant.
• Able to understand technical input from subject matter experts without needing to be the hands-on expert in each domain.
• Strong experience in requirement gathering, request clarification, fact finding, solution analysis and preparation of decision material.
• Able to identify possible solution directions, compare them with standards and constraints, and explain the trade-offs in a clear and structured way.
• This is not primarily a hands-on implementation role. The ideal candidate has evolved from technical infrastructure work into analysis, solution shaping and decision preparation, and is comfortable operating at a conceptual and architectural level.

Other important, non-technical skills

• Must have planning and organizational skills (working with strict deadlines – must be able to cope with stress).
• Must have good analytical skills.
• Must have a security focused mind and a highly developed practical common sense.
• Must have good presentation skills.
• Must be able to communicate fluent (oral) in Dutch and French (one of both has to be native) and English to people/stakeholders with different technical knowledge and background.
• Speaking and understanding German is a plus.
• Must be able to work independently.
• Customer minded – team player.
• Able and willing to learn new products-environments quickly.
• Must be accountable and is NOT a 9 to 5 worker.

Additional information:

• Onsite presence: 2 days of physical presence on site / week by default is required

Important: for non-EU candidates, please present candidates who comply with the following criteria:

• Possess a work permit allowing the individual to work in Belgium.
• Hold a valid residence permit confirming the right of residence in Belgium.

There’s something electric in the air with this mission!

What makes this mission attractive?

• An interesting project at the reference within the energy sector: the organization encourages innovation and collaboration. Within the company you will be at the forefront of the energy transition, and you will have the chance to contribute to ground-breaking technologies designed to accelerate this transition. It is a one-of-a-kind opportunity to demonstrate your skills and develop further your competences within this project.
• Focus on well-being at work: maximum effort into a positive work culture in which your well-being is central.
• A diverse team of co-workers: the organization puts a high value on diversity and inclusion. You will join a diverse and passionate team that enjoys sharing knowledge and leading the way towards a more sustainable future together.

We are convinced that your contribution to our team will be invaluable and look forward to welcoming you soon!